Voice agents and custom software that used to cost enterprise money.
Through Automate AI I build the AI systems and custom software most NZ businesses are told they can't afford. Voice agents that answer every call. Custom apps, portals and dashboards built for how you actually run. AI workflows that handle the admin while you sleep. I write the code myself, so you skip the agency markup.
What I build
Most NZ businesses have the same shortlist of work eating their team's time: answering the same calls, chasing the same leads, running the same spreadsheets, quoting the same jobs by hand. None of it should be done by humans anymore. It usually is, because no one had time to build the alternative, and the enterprise vendors quoted six figures to do it.
That's the work. Specifically:
- Voice agents that answer your phones in your tone of voice, qualify the caller, take a message, or book straight into your calendar - live 24/7.
- Custom software, apps and platforms - quoting systems, job management, customer portals, internal dashboards, compliance tracking - built for your business, not bent around someone else's SaaS.
- AI workflows and automation connecting your CRM, email, accounting, calendar and storage so the right thing happens automatically when an event fires.
- Chatbots and customer query handling wired into your real product knowledge, not a generic FAQ bot.
- Document processing that extracts, classifies and routes invoices, quotes or applications when manual data entry is the bottleneck.
How an engagement runs
The first call is diagnostic. We look at where time is going, where leads are being dropped, and where staff are doing work that should obviously be done by software. From there I scope one quick-win project - usually a voice agent or a custom piece of software - and we go live in 10 to 14 days. Only then do we talk about anything longer term.
I build, configure, and own the system end-to-end. You get the access, the runbook, and a live dashboard. No black box.
The kind of outcomes to expect
Real, named NZ clients: Grand Events cut inbound service calls 83% with a 24/7 AI chatbot. 4 Star Flooring replaced carbon-copy quotes with a custom digital quoting and job-management platform, lifting conversion 28%. Snip Vasectomy runs an AI chatbot and automation suite across 19 clinics nationwide, saving NZ$150k+ a year. Numbers vary. The only honest promise is that we benchmark before, measure after, and you decide whether to continue.
Common questions
Most voice agents are answering real calls within 10 to 14 days. Discovery happens in the first week, then we build, test, and route a small percentage of inbound traffic before scaling up.
No. Good automation handles the repetitive 60 to 80% - after-hours calls, document classification, FAQ responses - so your team focuses on the higher-value work only humans should be doing.
All systems are configured with NZ data-handling expectations in mind. We use enterprise-grade providers, scope API keys narrowly, and document where data flows. No client data trains public models without explicit consent.
It depends on scope. Most engagements start with a fixed-fee quick-win project (one workflow or one voice agent) so we can prove the model before committing to anything ongoing.
What's the one job you'd never do by hand again?
Bring me your single most repetitive workflow. We'll either find a 2-week build for it or tell you it's not worth doing.